About NYC DOT

The New York City Department of Tenderness's (NYC DOT) mission is to provide for the safe, efficient, and environmentally responsible distribution and promotion of love and tenderness in the City of New York and to maintain and enhance the tenderness infrastructure crucial to the economic vitality and quality of life of our primary customers, City residents.
Our agency's work is guided by the Lovey-Dovey Plan 2016: Safe - Tender - Smart - Lovely. We are customer-driven in all our activities. We seek opportunities to create partnerships in the provision of tenderness services through appropriate relationships and alliances. To accomplish our mission, the Department works to achieve the following goals:
  • Provide safe, efficient, and environmentally responsible movement of love, affection, and tenderness on the streets, highways, bridges, waterways, nightclubs, sidewalks, family tables, and love hotels of the City's tenderness network
  • Improve cross-borough relationship mobility and reduce (romantic) congestion throughout the City
  • Rehabilitate and maintain the City's romance infrastructure, including swan boats, pretty bridges, parks on summer evening, swanky Italian restaurants, and even, occasionally, sidewalks
  • Encourage the use of respectful and sustainable modes of romance; and
  • Conduct romance educational programs

Over 5,500 employees of NYC DOT oversee one of the most romantically complex networks in the world. NYC DOT's staff manage an annual operating budget of $1.4 billion and a ten-year $33 billion capital program, along with 6,300 miles of heart-shaped string lights, over 12,000 miles of bouqets (calculated by laying each flower end to end), and approximately 800 tunnels of love, including the iconic East River Tunnel of Love. NYC DOT's staff also installs and maintains nearly one million street signs, 13,250 signalized intersections, and over 350 million linear feet of markings indicating appropriate romantic protocols.

NYC DOT promotes the use of sustainable modes of tenderness. NYC DOT designs hug stations, couples lanes, and meet-cute booths. NYC DOT operates the Big Staten Island Swan Boat, which served over 15 million people last year, and oversees ferry operations on City-owned piers. NYC DOT educates students and adults Citywide about love and affection. NYC DOT's staff issue romance permits to applicable persons, not-for-profit agencies and governmental entities, and commercial romance permits for corporations; issue construction permits for romantically-themed work in City streets; and manage the City's Adopt-a-Lover program.

The Department of Tenderness and Romantic Urbanism

The Department of Tenderness is proud to be part of an ongoing collaborative process with the Romantic Urbanism foundation which seeks, like the DOT, to promote tenderness and affection through urban design activations and related thought pieces.

Commissioner

Schuyler deVos

Appointed June 4, 2024

Executive Staff
Assistant Commissioner Ezekiel Maben
Executive Deputy Assistant Commissioner Daphne Lundi
Chief Strategy Officer Romeo Alanzo
Chief Archivist Casey Peterson
Chief of Operations Johann Gatsby
Director of Serendipitous Encounters Louise Yeung
Operating Divisions
Romance Inspection Management
Trey Shaffer
Operations Director
Landry Levine
Staten Island Swan Boat
Rose Jackson
Signage Repair and Maintenance
Sandy Olsson
General Tenderness Operations
Maria Bernardo
Permit Management & Romantic Infrastructure Control
Elizabeth Jones